Account Management
Can I operate an account on behalf of someone else?
Not as of now. Stockal currently allows personal investing accounts only. We will, however, let you know as soon as we have that facility available.
How much time does it take to create an account on the platform?
The account opening process just takes 5 minutes to fill details on www.stockal.com. You will then have an option to select the mode of KYC either through an Express KYC or the Manual upload method and upload your Aadhaar Card as a Proof of ID and ...
How soon can I start investing?
Once your brokerage account gets approved for which you will receive a notification from our end, you can fund that account by doing a bank transfer from your domestic account. Stockal works with multiple domestic banks to make the process easy and ...
How do I recover my username?
When you are signing in on the platform, you will be able to see an option of "Forgot Username" in the bottom right section of the window. Please click on the link and provide your national ID/Pan Card number along with your registered email ID and ...
I was recommended to Stockal by my investment advisor. Do I pay them a fee on Stockal?
No. If thereis a fee-based arrangement between you and your investment advisor or wealth manager, currently you will manage your fee payments outside of Stockal. We are working on functionality to help investment managers manage multiple client ...
What are the U.S. bank details for adding funds to my investment account?
The details of the beneficiary bank to add funds are as follows: Beneficiary Name:DRIVEWEALTH LLC Beneficiary Address:28 Liberty St, 50th floor, New York, NY, USA, 10005. Beneficiary Contact Number:+1 800 935 9935 Beneficiary Bank Name:JPMorgan Chase ...
What is a PIN?
We like to make sure that your account is completely secure against potential malicious intent. So, you will be required to create a code which will be used at the time of placing a trade - whenever you do it.It's similar to having an extra layer of ...
Can HUFs or business entities open an account on the platform?
No, as per RBI guidelines only individuals who are retail investors can create their international investing account on our platform.
How do I transfer funds/securities from an existing Drivewealth account to my Stockal account?
You need to fill out the transfer form to transfer securities and/or funds from one DriveWealth account to another DriveWealth account. Please contact our support team via chat, email or phone for the transfer form. When the completed form is sent ...
How do I find my Stockal account number?
Log In to your account, Navigate to the "Account Settings", by clicking on the drop-down next to your initials on the top right-hand corner of the screen. You can find your brokerage account number mentioned under basic details along with your ...
How do I withdraw my funds?
All you need to do is click the "Manage Funds" option under "Investment account" on the main Home page. Under Withdrawable amount you will be shown how much money is available for you to withdraw. This is the "cash" in your account - either ...
How do I update my name or KYC documents?
To modify your name in your trading account, you will need to send in a request from your registered email ID along with a matching government ID proof (name should also match with your bank records). List of valid document for Indian users. - ...
Where can I find my beneficiary account number?
You can find the beneficiary account number by following the below path: a.Click on "Investment Account", select "Add Funds" b.Click on "Add new bank" c.Add your Bank details and click on continue d.Enter the Amount you wish to add and select the ...
I forgot my password. How do I recover it?
If you have forgotten your password, please click on "Forgot Password" on the login page. You will get a reset code on your registered email ID. Enter the code and set a new password to log in to your account.
Is there any referral program available on the platform?
No. As of now, we do not have any referral program in place. But soon we will be campaigning regarding this. Stay tuned!
Can I transfer funds/securities from my existing broker to Stockal account&vice-versa?
Yes, the transfer of shares can be done from your existing broker to Stockal or vice-versa. Our broker partner supports the below type of transfers which you can check with your broker which of these do they support. -ACAT -DWAC Transfer -DRS ...