How do I convert from one currency to another?

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• What happens if I send money in a non supported currency?

  If money is sent in one of these non-supported currencies ( CHF, CNY, HKD, JPY, NOK, NZD, SEK ), it will be converted and added to the USD currency balance. In the case of any other currency, the transaction will be declined and the money will be ...

• Why do I need one? What are the benefits?

  A multicurrency account is the new age account for global citizens. It is suitable for individuals who need to either hold, make periodic transfers or convert and spend money across different currencies and geographies with ease. It’s benefits ...

• What happens if I do not have sufficient balance in the currency of the payment?

  The transaction will be successful if the balance in your USD wallet is greater than the amount required to make the payment in any other currency. Live exchange rates will apply, and your USD wallet will be deducted. Examples: SGD spend $50, and you ...

• What if I swipe the card in a currency that is not available as a wallet in my account?

  If you do not have a specific currency wallet enabled/sufficiently funded, we will perform a conversion from your USD wallet (as the default). Live FX rates will be applied. Example: You pay 100 THB in Thailand, but you only have USD, the final THB ...

• What fees are charged for card transactions?

  There are no separate card usage fees for online or contactless payments made via POS. FX markup may apply when conversion is required (only when spending from a different currency wallet than the spend currency).