What happens if my transaction fails but my money has been debited?

What happens if my transaction fails but my money has been debited?

If the money has been debited but the transaction fails, it will be reversed back to your account within 2 business days. Please contact customer care at help@borderless.world in case of any queries.

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      If money is sent in one of these non-supported currencies ( CHF, CNY, HKD, JPY, NOK, NZD, SEK ), it will be converted and added to the USD currency balance. In the case of any other currency, the transaction will be declined and the money will be ...

    • What are the transaction limits?

      The transaction limit is $15,000,000 for a SWIFT transfer and varies from $25,000 to $15,000,000 depending upon the country of payout for a Borderless Instant transfer.

    • How long does a transaction take?

      Generally, a Borderless Instant transfer takes around 0-1 business days and a SWIFT transfer takes around 0-3 business days. The transaction time depends on the country of payout and the transfer method that is used.

    • Where will my money actually be held?

      Your money will safely be held with DBS bank, one of the leading banks of Singapore.