PRIVACY POLICY - BORDERLESS INVESTMENT ADVISORS LLC
Introduction
We work hard to protect your personal information and ensure it is kept private and secure. The following privacy policy outlines the types of personal information that Borderless Investment Advisors LLC (“Borderless Investment Advisors”, “we”, or “us”) collects, including through our website (https://borderlessinvestmentadvisors.com/ ). It also explains why we collect your information and how we use it.
Privacy is important to Borderless Investment Advisors. We will never rent or sell your information to anyone. If you have any questions or if you believe that we have not adhered to this privacy policy, please send us a note at [email protected].
What do we do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
We use your personal information to provide financial advice and other services; enhance your customer experience; improve our products and features; provide customer support; open, operate, and maintain your account in accordance with US law; investigate and understand how Borderless Investment Advisors is used; monitor and protect the security and integrity of Borderless Investment Advisors; and better market and advertise our services. If you link external accounts to your Borderless Investment Advisors account, we may use transactional data from those accounts to provide you with financial advice or to recommend additional Borderless Investment Advisors products and services to you. You understand and agree that we will compare your identifying information with government-provided lists of suspected terrorists
How?
As part of this process, we may, from time to time, include, compile, or aggregate some of your personal information in certain data analyses, reports, or other interpretations of investment trends for both internal and external purposes. When including, compiling, or aggregating personal information for such purposes, we make sure that the information is anonymized such that it is not identifiable to any particular customer
Who we are
Who is providing this notice?-Borderless Investment Advisors LLC.
What we do
How does Borderless Investment Advisors protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These physical and electronic safeguards are described in further detail below and include, but are not limited to, encrypting data, restricting access to sensitive information solely to employees who need to use that information for a business purpose, and entering into contractual agreements that are intended to protect the confidentiality of any client information shared with third parties.
How does Borderless Investment Advisors collect my personal information?
We collect your personal information, for example, when you:
Open an account;
Input your financial information and goals on our platform.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
sharing for affiliates’ everyday business purposes—information about your creditworthiness;
affiliates from using your information to market to you;
sharing for nonaffiliates to market to you.
You should be aware that Borderless Investment Advisors does not collect or share information for these purposes.
State laws and individual companies may give you additional rights to limit sharing.
Other important information
If you are an account holder of a joint account, you have individual rights with respect to our use of your personal information.
Full Privacy Policy
Information We Collect and Why
To provide a high-quality service, we collect various types of information when you visit the website or mobile app, sign up as a customer, or otherwise engage with Borderless Investment Advisors.
Visitor Information
We collect various types of anonymous information about visitors to Borderless Investment Advisors, such as device-related information (including browser type and IP address) and server log information (including the date and time of day of your visit, average time spent on the Borderless Investment Advisors site, browsing activity, and any site that referred you to Borderless Investment Advisors). We also collect information that you input into our website, such as your name or email address, when you begin the account application process or comment on the Borderless Investment Advisors LLC blog. We use this information to better understand our visitors and our business, facilitate site navigation, provide the services or information you request, and enhance the Borderless Investment Advisors LLC service. To the extent you enter identifying information as part of the account application process, we are required by law to store that information to comply with federal regulations.
Customer Information
When you choose to create an account with Borderless Investment Advisors, we will also collect certain personal information, including your full legal name, email address, permanent address, date of birth, social security number and information about financial status. We are required by law to collect and store this information to provide you with financial services. If you do not wish to provide this information, you cannot become a Borderless Investment Advisors customer.
Advisor Information
We also collect certain personal and financial information about advisory firm clients, who are Borderless Investment Advisors customers, as described above in the “Customer Information” section. Additionally, we collect information from advisors who are considering collaborating with Borderless Investment Advisors.
Other Ways We Collect Information
Apart from the account opening process and from visitors to the site, we may collect various other types of personal information if you engage with Borderless Investment Advisors. We collect your email address as part of our customer referral service or if you subscribe to the Borderless Investment Advisors blog. We may also collect personal information if you enter it into our live chat program or contact us or otherwise give it to us (e.g., in an email, phone call, or live chat with a member of our customer support team). Further, we may collect information regarding your browsing activity when you visit Borderless Investment Advisors websites and actions you take within your Borderless Investment Advisors account while logged in to your Borderless Investment Advisors account.
Cookies and Pixels
Cookies are small pieces of data that are stored on your computer, mobile phone or any other device used to access the internet. Pixels are small code blocks on a website that allow for another server to measure viewing of a webpage and often are used in connection with cookies.
We use these technologies to customize Borderless Investment Advisors and improve your experience with the site. Cookies store information, such as whether you viewed the site from your mobile device. We may store some personal information in a cookie and/or pixel, such as the site that you visited immediately prior to visiting Borderless Investment Advisors and relevant financial information that allows us to enhance your user experience and for marketing purposes. Additionally, we may use a cookie and/or pixel to track visitors across various websites or devices to better customize our marketing and advertising campaigns. We also offer certain tools from third-party service providers that may use cookies and/or pixels.
Cookies, pixels, and similar technologies are not required for site functionality. You are not required to accept any cookies or pixels to use this site. However, refusing to accept cookies or pixels will make the use of the website more cumbersome and less accessible.
Advertising Companies
We advertise our services on websites not affiliated with us, and we contract with third-party advertising companies to display these advertisements. These third-party advertising companies, along with data exchanges and similar providers, may use cookies and similar technologies to collect technical and web navigational information, such as device type, browser type, IP address, and pages visited. We do not provide personally identifiable information to these advertising companies.
Borderless Investment Advisors and third-party advertising companies may use the data collected to provide you with advertisements relevant to you and personalized content while you are on our platform or other sites. If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information by writing to us at [email protected]. You may also contact these third-party companies directly to opt out of targeted advertising from us and/or any other firm. Please note that even if you choose to remove your information by opting out, you will still see advertisements while you are browsing online.
Analytics Services
We use third-party analytics tools, including “Google Analytics” (such tools collectively referred to as “Analytics Services”) to collect information about the usage of this site. The Analytics Services collect information about how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site, among other information. We use the information we get from these Analytics Services to improve this site.
These Analytics Services collect the IP address assigned to you on the date you visit this site, along with other anonymized information (e.g., browser type and type of device used to visit the site), but not your name or other personally identifiable information. The Analytics Services’ ability to use and share information about your visits to this site is restricted by their terms of use and privacy policies. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
How We Use Your Personal Information
Borderless Investment Advisors LLC uses your personal information to provide financial advice and other services; enhance your customer experience; improve our products and features; provide customer support; open, operate, and maintain your account in accordance with US law; investigate and understand how Borderless Investment Advisors LLC is used; monitor and protect the security and integrity of the website; and better market and advertise our services. If you link external accounts to your Borderless Investment Advisors account, we may use transactional data from those accounts to provide you with financial advice or to recommend additional products and services to you. You understand and agree that Borderless Investment Advisors LLC will compare your identifying information with government-provided lists of suspected terrorists.
As part of this process, we may from time to time include, compile, or aggregate some of your personal information in certain data analyses, reports, or other interpretations of investment trends for both internal and external purposes. When including, compiling, or aggregating personal information for such purposes, we make sure that the information is anonymized such that it is not identifiable to any particular customer.
Additionally, we, or our service providers, may use your personal information to contact you regarding our services, resources, or job openings that may be of interest to you. If you no longer wish to receive marketing emails from us please click the “unsubscribe” link that can be found at the bottom of each such email message. If you no longer wish to receive text messages, please type "STOP" in response to any such text. Please note that if you hold an account with us you cannot opt-out of certain communications related to the administration of your account, including communications related to billing, statement and trade confirmation delivery or certain regulatory matters.
How We Share Your Information
We do not sell, rent, or trade your personal information with any third parties other than with your consent or as required by law.
In order to provide financial services and in connection with our everyday business purposes and activities, we may share your personal information with third parties who perform services on our behalf. Examples of these third parties and services include consumer identification verification services, public accounting firms and other professional firms, and certain other vendors and service providers who perform marketing, advertising, research and analytics services on our behalf. We have entered into agreements that require that these third parties keep this information confidential.
We may also disclose personal information in response to service of legal process, such as a court order, summons, or subpoena, or as permitted or required by law when we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud (including identity theft), frontrunning or scalping, situations involving potential threats to the physical safety of any person, or suspected violations of our Terms of Service or customer agreements. We also may disclose information about you if necessary to determine your eligibility to recover compensation in connection with class action lawsuits.
Furthermore, we may disclose personal information in specific other cases with your consent.
How we share your personal information for marketing and research analytics
As disclosed above, we use certain vendors and service providers who perform marketing, advertising, research and analytics services on our behalf.
These include platforms that monitor and provide analytics on our systems, applications that support automated emails for marketing efforts, applications that allow us to build personalized social media campaigns, and tools to record customer communication and interaction history. We use these service providers to comply with regulatory requirements, provide financial services, enhance your customer experience, improve our products and features, and provide customer support. These vendors and service providers with whom we share your personal information are bound by agreements with us to keep your personal information confidential and we never rent or sell your information to anyone.
We use reasonable efforts to limit the sharing of personally identifiable information with vendors and service providers when it is not reasonably required for the service and share anonymized or hashed information in lieu of personal information when it is practicable. Certain experiences on our website and applications may entail engaging directly with third-party service providers. In such situations, you will be presented with terms and conditions that apply to the use of that service, which may include authorizing such service providers to use anonymized data from your engagement to improve their own products or services.
Opt-out Information
You may opt out of promotional or marketing emails by clicking “unsubscribe”, which appears in the footer of such emails.
Note that you cannot opt out of administrative communications, such as emails that contain account statements, notify you regarding changes to your account or contain updates to our terms and conditions.
How to Request Deletion of the Personal Information we Collect
We allow you to close your Borderless Investment Advisors accounts. You can write to us at [email protected] to request the deletion of your account. Please note that we retain information on deleted accounts as required for legal, regulatory and security purposes.
How Your Personal Information is Protected
Borderless Investment Advisors LLC works diligently to protect your personal information. We employ several physical and electronic safeguards to keep your information safe. We use the strongest available browser encryption, store all of our data on servers in secure facilities, and implement systematic processes and procedures for securing and storing data. We limit access to your personal and financial information to only those employees with authorized access who need to know the information in order to perform their jobs, and we require third parties who perform services for us to agree to keep your information confidential.
Furthermore, if you choose to close your account or your account is terminated with us, we will continue to adhere to the privacy policies and practices outlined here. If you maintain a Borderless Investment Advisors account that you access through our website or mobile apps, you are responsible for protecting and maintaining the confidentiality of your account and password and restricting access to your computer.
How You Can Access or Change Your Personal Information That We Have Collected
Once you have registered with us, you can access your profile, review the information that is stored, and revise that information. If you have any problems, you may also contact us at [email protected]. Due to US regulatory requirements, we do not delete residual copies of outdated information and must preserve all customer data for a minimum of six years.
Anonymized Information
We may share anonymized information that is summarized or derived from the information you provide to us. Anonymous information is information that does not include any personally identifiable information. From time to time, we perform analysis on investing-related topics using anonymized and/or summarized insights from customers. Such research reports, blog posts or findings may be shared with external publishers or published by us on financial topics of interest.
Other Important Information
Former Customers
If you are a former customer, these policies also apply to you; we treat your information with the same care as we do information about current customers. We preserve former customer data in order to comply with regulatory obligations.
How We Respond to Do Not Track Signals
Online tracking is the collection of data about an individual’s Internet activity used to deliver targeted advertisements and for other purposes. Customers using certain modern browsers have the ability to activate a “Do Not Track” signal. Borderless Investment Advisors does not currently respond to the “Do Not Track” signal.
How You Accept This Policy
By using and continuing to use our websites, mobile apps and/or services, or otherwise providing us with personal information (such as an email address) you agree to the terms and conditions of this privacy policy and any updates thereto. This policy may change from time to time. This is our entire and exclusive privacy policy and it supersedes any earlier version.
Changes to the Policy
We may modify this privacy policy over time without prior notice by posting a new version of this privacy policy, which is your responsibility to review. Any changes to the privacy policy will be reflected on this page and will become effective immediately upon posting. We encourage you to periodically review this privacy policy to stay informed about how we are protecting the personally identifiable information we collect. If changes to the privacy policy are material, we will do our best to notify you via email or through a notification on the site or app. Please check the effective date below to determine if there have been any changes since you last reviewed our privacy policy.
Children
Our service is not directed towards anyone under the age of 18. If a parent or guardian becomes aware that their child under the age of 18 has created an account with us and/or provided us with personally identifiable information, please contact us at [email protected]. Additionally, if we become aware at any point that a child under the age of 18 is using our service, we will terminate their account.
International Visitors
This Service is hosted in the United States. If you are an international visitor, you should note that by providing your personal information, you are: (i) permitting the transfer of your personal information to the United States, which may not have the same data protection laws as the country in which you reside; and (ii) permitting the use of your personal information in accordance with this privacy policy.
Questions
If you have any questions about the privacy policy, please contact us at:
Email: [email protected]
Phone Number: +91-22-42792110
Registered Address: Borderless Investment Advisors LLC, 251, Little Falls Drive, Wilmington, New Castle County, Delaware 19808, United States of America
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