Can I see my card transaction history?
Yes, every online payment will appear in your app with the exact currency, amount, and date/time.
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Can I lock/freeze my card?
Yes, you can freeze/unfreeze your card instantly from the app. This helps if your card is misplaced or you want to temporarily prevent transactions.
What fees are charged for card transactions?
There are no separate card usage fees for online or contactless payments made via POS. FX markup may apply when conversion is required (only when spending from a different currency wallet than the spend currency).
Is my card accepted internationally?
The debit card is a VISA debit card and has international support for 100+ countries.
How to dispute a transaction?
You can dispute a transaction by contacting our support team and providing them with the transaction details.
How does the card work?
The virtual debit card is linked to your currency wallets. A payment made in any currency is deducted from the corresponding currency balance. E.g. if you make a payment in AUD at Subway in Australia, the card will deduct the amount from your AUD ...